Make sure the printer firmware is up to date. Page, and then make sure the printer is connected to the Wi-Fi network.Ĭheck the computer connection: On your Mac, click the Network icon, and then make sure the Mac is connected to the Wi-Fi network.Ĭheck for software updates: Click the Spotlight icon, search for and open Software Update, and then check for and install any available updates. Troubleshoot connection and setup requirements if the Mac does not add or list the printer.Ĭheck the printer connection: Check the Wireless or Settings menu on the printer control panel or print a Network Configuration On the General tab, click Options & Supplies > Show Printer Webpage to view all options and settings. For more information, go to Check HP printer ink or toner levels.Īccess the printer homepage (network printers only): Click the Spotlight icon, search for and open Printers & Scanners, and then select the name of your printer. Select the name of your printer from the Devices or Shared list, and then click Show Details to view all options and settings.Ĭheck estimated ink levels: View the ink or toner level indicators on the printer control panel (if available), from the HP Smart app, or print a self-test HP Easy Scan app: Download HP Easy Scan - Mac App Store (in English) to scan from the printer control panel directly to a computer or over email, scan two-sided (duplex) documents,Īpple Image Capture: Click the Spotlight icon, and then search for and open Image Capture. Install any new software, if prompted.Īn HP account is required to scan with the HP Smart app. USB connection: Connect the cable to the USB port on the rear of the printer and to a port on the Mac. At the printer port, the green light should be steady and the orange Wired (Ethernet) network connection: Connect the network cable to the printer Ethernet port and to an available port on the router or access point. The blue bar stops flashing when the connection completes. Within two minutes, press and hold the WPS button on the router until the connection process begins. Wi-Fi connection for HP DeskJet 60, ENVY 60, and Tango printers: Press and hold the Wi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes. The printer wireless light stops flashing Within two minutes, press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. Wi-Fi connection for most printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash. Wi-Fi connection for printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password.

Connect the printer to the same network that the Mac is connected to, or use a direct USB connection.

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